Amal Ltd | Annual Report 2024-25 Amal Ltd 10 Stakeholder engagement Operations of our Company directly or indirectly impact various sections of society. Business model of our Company places stakeholders – customers, team members, suppliers and business partners, planet, government, society and shareholders – at the core, and we endeavour to understand their evolving needs and expectations. This understanding empowers us to make informed decisions that builds trust and safeguards their interests and ensures sustained value creation across short, medium and long-term. We have identified seven stakeholder groups critical to our Company. Capitals Financial Manufactured Human Natural Intellectual Social and relationship Team members Capital linkages Key interests and concerns Competitive remuneration Diversity and inclusions Learning, development and career growth Purpose at work Safe and secure workplace Methods of engagement Communication* Goal setting, performance reviews and feedbacks Intranet Frequency ongoing, *once a year Customers Capital linkages Key interests and concerns Competitive costs Knowledge support On-time deliveries Reliable services Return on investment Methods of engagement CRM platform Personal outreach Website Frequency ongoing
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